Terms and conditions
Last updated: February 2025
Welcome to Dentro del Lapicero. By accessing and using our website www.dentrodellapicero.com, you agree to the following terms and conditions. We recommend reading them carefully before making any purchase.
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Holder's details
Dentro del Lapicero is the owner of this website. You can contact us at dentrodellapicero@gmail.com.
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Purpose
These terms govern the use of our online store and the purchases made through it.
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Conditions of use
By accessing our website, you agree to:
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Use it legally and in accordance with these terms.
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Not engage in fraudulent or illegal activities.
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Provide accurate and up-to-date information in the purchase forms.
We reserve the right to restrict access to users who violate these conditions.
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Products and prices
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All products available in our store are described as accurately as possible.
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Prices include applicable taxes and are expressed in Euros.
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We reserve the right to modify prices and products at any time without prior notice.
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Purchase process
To make a purchase, you must follow these steps:
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Select the product and add it to the cart.
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Complete the billing and shipping information.
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Make the payment through the available options.
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You will receive a confirmation email with the details of your order.
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Payment methods
We accept the following payment methods:
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Credit/debit card.
We reserve the right to cancel orders suspected of fraud.
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Shipping and delivery
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We ship to Spain, Europe, and America.
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The estimated delivery time is 5-10 business days within Spain (mainland).
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We are not responsible for delays caused by the courier company.
If your order does not arrive within the estimated time, contact us at dentrodellapicero@gmail.com.
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Returns and right of withdrawal
You have the right to return your order within 14 calendar days from receipt, provided that:
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The product is in its original condition, unused, and with its packaging intact, if applicable.
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The purchase receipt is provided.
To request a return, send us an email at dentrodellapicero@gmail.com with the order number and the reason for the return.
Returns of personalized, used, or damaged products by the customer are not accepted.
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Warranty
Our products come with a legal warranty of 3 months in case of manufacturing defects. If you notice a problem, please write to us at dentrodellapicero@gmail.com with photos and details of the defect.
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Data protection
The processing of personal data is done in accordance with our Privacy Policy.
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Intellectual property
All content on this website (images, illustrations, texts, logos) is the property of Dentro del Lapicero and its affiliates or owners (Naiara Arrieta and JuanMa Martín) and is protected by copyright. Reproduction without prior authorization is not permitted.
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Applicable law and dispute resolution
These terms are governed by Spanish law. Any dispute will be resolved in the courts of Logroño.
If you have any questions about these terms, please contact us at dentrodellapicero@gmail.com.